Reading Time: 8 minutes New Features include OOTB Connectors to leading Commerce Platforms, No-code Data Science enhancements, new Deep Learning models, and Extends Omnichannel Personalization to Contact Centers Algonomy, the leader in Algorithmic Customer Engagement (ACE) solutions, announced an array...

Reading Time: 3 minutes This article originally featured in ET Retail on the 05/06/2021. E-GROCERY NEEDS TO BREAK FREE FROM THE LEGACY BRICK AND MORTAR FORMAT When do we go grocery shopping? Once a month, once a fortnight, once a...

Reading Time: 4 minutes An optimal menu not only drives financial success but also enhances guest experiences. This makes Menu Engineering a key aspect of QSR strategy. With real-time insights, Operations Leaders could engineer their QSR menu to keep costs...

Reading Time: 3 minutes Are you aligned with how shoppers search? Your visitors search in different stages of the customer journey – when they know what they are looking for, when they are not sure and need guidance, or they...